Our services

Coaching with Balzer & Partner

My philosophy of coaching

As an enthusiastic fan of Canada who spent a lot of his life as a football player in this beautiful country, I am close to everything that has to do with nature. Experiences from my time as an athlete, my experience of nature and the people in Canada as well as personal developments have a great influence on what is now my approach to a new understanding of doing sales and business.

Perhaps the most important – and not very widespread – idea in Germany is that failure is an essential prerequisite for sustainable success. In order to understand this thought, I invite you to read my seven rules for failure.

Sales training with on-site support

A day of sales operations under real conditions. A day we help you with our knowledge and expertise. A day where you can ask all your questions.

Online and virtual coaching

Using Skype or other video conferencing software, we meet remotely and go through the lessons together.

Sales office hours

In the sales consultation we are there for any open questions, for example, when trying out certain techniques.

Sparring partner and mentor

We support managers and executives in all sales-related and personal development matters.

Crisis management

In times when motivation and inspiration is required, we are there for you with an open ear and a guiding hand.

How to properly fail 7 times

1
»Failure and excuses«

No system can guarantee success if you don’t work hard enough.

2
»Failure and denial«

You can recite as many formulas as you want, if you don’t trust in yourself, it doesn’t matter.

3
»Failure and admission«

You can try to fight the failure or learn to understand it.

4
»Failure and dependency«

You can orientate yourself on modules or give yourself structure.

5
»Failure and cooperation«

You can ignore all circumstances or involve your counterpart.

6
»Failure and deception«

You can try to manipulate conversations or choose the right arguments.

7
»Failure and expectations«

You can try to live up to a certain image or just be yourself.

Where does failure come from?

In German, the word failure (“scheitern”) has to do with cutting wood. The logs (“Scheiter”) are sections of wood that are good for lighting a fire. That is to say, something useful. In German, the verb fail, which has such negative associations nowadays, originally came from the process of cutting up the log. Our linguistic and cultural rejection of failure built up on the piles of logs used to burn witches in the Middle Ages. Too often, mistakes are equated with failure.

What does failure do for sales?

I use the image of the log to make clear that things cannot remain the same if you apply a tool with brute force. When it comes to issues in sales, a pile of wood can help. A place to put all those experiences that you want to put behind you. A repertoire of experiences of failure that help you progress. Once sovereignty is established, your desire to set the pile on fire and warm yourself on all the former failures will increase.

Made too many promises?
Feedback and reactions

Rachel R.
Sales & Marketing

What concerns did you have before the seminar?

Would the seminar be worth it? (2 days away from the office)

How did the coaching seminar benefit you?

You get more confidence and don’t think about calling a potential customer 3 times. You know what you want.

What did you like best about the coaching seminar?

You responded to my individual needs.

Did the seminar offer any other added value?

I acquired two new customers for our products. I have learned to react better in certain situations. In addition, I was able to carry out a detailed analysis of my product through the seminar.

Would you recommend coaching to others? If yes why?

Yes, absolutely. I have already taken part in a few seminars, but the seminar „Doing sales and business in Germany“ was by far the best organized and most realistic. First theory and then practice.

Did you feel the seminar was lacking in any way?

No

 

 

André L.
Sales Manager

What concerns did you have before the seminar?

That it might end up being a repetition of familiar „slogans“ packed into one training session. Or just a mix of „knowledge“ from books about sales. Will I actually learn something new and be able to put it into practice?

How did the coaching seminar benefit you?

I was pleasantly surprised. For me, the live coaching was a wake-up call. Identifying problems in the structure of my customer conversation and optimizing them right there was the key experience of these two days for me. An outside perspective is extremely important, even if it is uncomfortable to change „familiar patterns“ (especially when I thought they were perfect).

What did you like best about the coaching seminar?

The individual „live“ coaching was just as important to me as a bucket of ice-cold water over my head when I fall asleep in front of the computer. I also really liked your personality. Very strong performance overall. Sympathetic and clear voice, consistently positive charisma, absolutely authentic. Awesome!

Did the seminar offer any other added value?

A wake-up call. Be aware. Engage in structured conversations and discussions. Establish balance (analysis/action).

Would you recommend coaching to others? If yes why?

Yes, I have already told my colleagues about the training session. I talked to them about the topics of interviewing and needs analysis from your training. Basically, this training (especially the live sessions) is something for beginners and experienced salespeople. I was touched by the discrepancy between the internal and external perspective. Regular coaching is irreplaceable. It’s like in sports! Just because someone runs fast, that doesn’t mean they stop exercising.

Did you feel the seminar was lacking in any way?

It was very short and intense. The first day had too much information for me to digest.

 

 

Patrick S.
Account Manager

What concerns did you have before the seminar?
It is always interesting to see whether you end up with a trainer with practical experience or a theoretician who has been out of the game for many years.
It is also always exciting to see how well they respond to the different levels of knowledge and the wishes or needs of the individual participants.

How did the coaching seminar benefit you?

I learned that I’m handling my cold calling activities about 80% correctly, but there is still room for improvement here and there. I got the tools I need, like the BattleCards.
Many things were not new to me, but it was very helpful to reconsider some points and their importance.

What did you like best about the coaching seminar?

The practicality, the small group allowed us to ask many individual questions and each was dealt with. Solutions were not presented in a simplistic way, but explained plausibly, which helped internalize them.
I especially liked the practical section, which made clear that small improvements with big impact can be suggested in discussions.
You can tell that the man is a specialist!

Did the seminar offer any other added value?

Trust in my work = confirmation from the trainer in how I handle phone calls, to constantly improve myself = little tips and guides to be even more efficient. You never stop learning and things can go wrong = nothing is perfect and every day is different. Here, too, practical examples from the trainer show that there are sometimes unconventional ways – not theory, but lived practice!

Would you recommend the coaching seminar to others? If yes why?

Yes, I would, because I’m convinced.
Great, pleasant trainer with excellent knowledge which he conveys to the participants in an easy way with charm, wit but also the necessary experience and consideration. It never feels like a compulsory event, but an individual personal training. And it’s fun to be able to implement what you’ve learned.

Did you feel the seminar was lacking in any way?
If it were possible, more time with the trainer!

 

 

Sibille D.
Entrepreneur

What concerns did you have before the seminar?
I had the feeling that I didn’t know how to draw the attention of potential German customers to my product and how to address them.

How did the coaching seminar benefit you?

With Klaus, we analyzed what could be of interest to the customer and how to specifically address them, step by step.

What did you like best about the coaching seminar?

I especially appreciated how Klaus helped each participant individually and was able to empathize with the situations in a wide variety of industries.

Did the seminar offer any other added value?
Your help is very positive and it has given me a lot of confidence. I have not only found my first customers in Germany, but have now also acquired a basic strategy that I can continue to build on.

Would you recommend the coaching seminar to others? If yes why?
Yes, absolutely. Klaus is very conscientious and strives to help and support each participant as much as possible with his practical tools.

Did you feel the seminar was lacking in any way?
Klaus coaching was informal and at the same time kept all participants under the spell. I didn’t feel like anything was missing.

 

How can we help you?

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