About our partner
aixtema offers specialized knowledge from over 20 years’ experience in after sales support and service in IT, telecommunication and electronics. The multilingual technical hotline answers questions, advises clients, handles complaints and organizes returns. Experts in our repair center repair and revise electronic equipment. Thus, aixtema analyzes client feedback, combines it and provides valuable key information. For a positive brand awareness and continuously improved products.
Products and services
- After Sales Business
- Technical hotline
- Consulting
- Support
- Claims-Management
- Return-Management
- Complaints-Management
- Languages: German, English, French, Dutch, Spanish and Italian
- Repair & reworking
- Devices with electronics on board and weighing up to 30 kg
- Devices including electronics up to 30kg
- Incoming goods inspection (IQC)
- Return Material Authorization (RMAs)
- Repairs, also after the warranty period
- Estimates of costs – Repairs
- SMD-repair (fine pitch)
- Interfaces for the client systems
- Amazon-Return-Service
- Shipment with UPS or DHL
Videos
Picturers
Job offers
Contact person
Oliver Roßbruch
Managing Director
Fon: +49 241 70515-0
E-Mail: info@aixtema.de
